Refunds and returns: Books/Accessories: ApoeticAuthor will not accept returns. In addition, there will be no refunds issued for APoeticAuthor products and or accessories.   Services: Refunds can be made for APoeticAuthor services if failure to perform services in the specific time period are not met, or customer is dissatisfied with the service. Once an agreement is met, refund will be issued within 3 business days. Refund requests must be made 14 days after product order or delivery. Each refund request … Continue reading refund and return policy